Atul Gupta
I take enterprise SaaS products from requirement to production at regulated, industrial clients. 3+ years shipping B2B software, 4 years before that building supply chain operations from zero. I like problems with a compliance constraint, a messy client requirement, and a real deadline.
Shipping to clients who audit everything
Nearly four years at Neosap Global — from associate PM authoring backlog to owning the roadmap for multiple enterprise accounts and leading an on-premise deployment end to end.
Product Manager, Enterprise SaaS
Albireo — AI-enabled customer education & engagement platform- Own product requirements and prioritization across several enterprise SaaS accounts, translating customer and business needs into actionable product initiatives for 30,000+ users.
- Defined the platform's core product metrics and built the analytics dashboards that gave the business its first view of engagement and usage by client.
- Led an on-premise LMS deployment end to end — scoped password-based auth, self-hosted video and a third-party AR/VR integration, stood up a parallel SLES UAT environment, coordinated VAPT and OS hardening with DevOps. Live with 1,000+ users and 20+ instructor-led programmes.
- Integrated the Meta WhatsApp Business API — onboarding, messaging, Flows, consent — reaching 19,000+ HCPs and employees across client organizations with monthly campaigns.
- Built an AI chatbot on WhatsApp using the OpenAI Assistant API, extending the channel from broadcast into two-way support.
- Partners across 3 cross-functional teams at 90%+ sprint completion; primary product contact for enterprise requests at 95% SLA adherence.
Associate Product Manager, Enterprise SaaS
Albireo — Customer Education & Engagement Platform- Assisted the co-founder in implementing the product roadmap; owned backlogs and authored 50+ user stories coordinating 50+ new features from scratch.
- Managed release cadence, UAT cycles and bug resolution with engineering and QA.
- Coordinated resolution of 100+ L2/L3 tickets as primary point of contact at 90%+ first-time resolution.
- Recognized by management as the key link between business objectives and actionable development plans.
Manager, Operations
Supply Chain & Operations for an Early Learning Platform for 0-3 years- Ran inbound & outbound supply chain for 35+ age-sensitive kits, 130+ SKUs, 700+ components — 100% fill rate, 99.99% kitting accuracy.
- Recruited and led 20 sales ambassadors; ran targeted Meta ad campaigns and set up an Amazon storybook channel.
- Held return rates under 5% through delivery reliability and fast issue resolution.
Supply Chain Analyst
- Built inbound & outbound supply chain from zero with the founder; onboarded 10+ supplier partners including Funskool.
- Cut warehouse stock waste 40–50% via humidity control, and packaging errors 20% via training and visual charts.
- Drove BIS 9873 certification across all SKUs — 100% regulatory compliance.
Building, not just spec'ing
I also build. This is a grounded AI assistant I designed, built and deployed myself, end to end.
Showroom Copilot
A grounded AI assistant for automotive showroom sales consultants. Answers spec, comparison and objection questions from a curated document corpus — and refuses plainly when the corpus can't support an answer, instead of guessing.
How I break down a product problem
Three PM exercises from a 3-month fellowship — problem framing, RICE prioritization, GTM, and 0→1 concept design. Each links to the full write-up.
Zomato — Smart Sustainability Nudging System
82% of users say they care about sustainability; only 11% actually opt in to eco-packaging or no-cutlery. Framed the problem end to end — persona interviews, survey data, RICE-prioritized feature set — and designed "My Green Defaults," a save-once preference layer with checkout nudges and a gamified Green Meter, plus a 3-phase GTM from 5% pilot to national rollout.
Top feature (RICE 756): My Green Defaults — one-time preference save, auto-applied to every future order.
Risk called out: perceived greenwashing, mitigated with verified-practice messaging and NGO partnerships.
Spotify — Casual Free-User Engagement
Segmented Spotify's free tier, chose "Casual Free Users" as the highest-leverage cohort, and sized the revenue opportunity: +10 min/day of listening ≈ $55M/yr in ad revenue and $43M/yr in incremental Premium revenue, backed by 5 user interviews on ad fatigue and discovery gaps.
Bumble — AI Dating Assistant
Wireframes and flow for an AI-assisted feature concept on Bumble, exploring how an AI assistant could support the dating experience.
What I actually use week to week
Product
- Roadmap planning & prioritization (RICE)
- PRD & user story writing
- Agile / sprint planning
- Release & UAT coordination
- Analytics & dashboarding
Technical
- API integrations (Meta WhatsApp Business, OpenAI Assistant)
- On-premise deployment & UAT environments
- VAPT & OS hardening coordination
- FastAPI, Postgres, LangGraph (builder-level)
Operating
- Enterprise stakeholder management
- Cross-functional team leadership
- QA & defect triage (L2/L3)
- Regulated-client compliance (VAPT, SLES, BIS)
- Team hiring & management
What keeps me sharp outside work
Gym, most days
Training regularly and eating on a plan isn't separate from how I work — it's the same habit of showing up and tracking the numbers, applied somewhere other than a sprint board.
Tracking AI, closely
I follow model and product releases as they land, not on a lag — it's how I ended up building Showroom Copilot instead of just reading about RAG.